About Us

Getting to Know my36 — The Trusted Online Entertainment Platform for Malaysians

My36 is more than just another online gaming platform. We are a community, an experience, and a long-term commitment to every member who places their trust with us every day.

500K+
Registered Members
24/7
Customer Support
200+
Game Options
99.9%
Operating Hours

Who We Are & What We Stand For

My36 was founded with one clear goal – to provide a safe, fair, and enjoyable online entertainment experience built specifically for the Malaysian market. We understand the needs, habits, and expectations of local users, and that is what sets us apart from platforms that simply enter the market without truly understanding the community they serve.

Every decision we make – from interface design and payment methods to customer support languages and the types of promotions we offer – is built with Malaysian users in mind. We don't copy-paste from foreign platforms. We build from the ground up, for you.

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Our Vision

To be the number one online entertainment platform of choice for Malaysians — not only for our wide range of games, but for the consistent trust we build with every member.

Our Mission

To deliver a transparent, responsible, and integrated entertainment experience — with the latest technology, genuine customer support, and promotions that truly add value for members.

Core Values

Honesty, transparency, social responsibility, and continuous innovation. These values are not just slogans — they are reflected in every aspect of the my36 service we deliver every day.

Our Growth

From a small platform to a community of hundreds of thousands of active members, my36's growth is driven by the trust of our members — and we never take that trust lightly.

What Makes my36 the Top Choice

Six key advantages that set the my36 gaming experience apart from other platforms on the market.

High-Level Security

My36 uses 256-bit SSL encryption to protect every transaction and member's personal data. Our multi-layered security system keeps your account safe even in unexpected scenarios. Your identity and financial information are never disclosed to third parties without your consent.

Fast & Easy Withdrawals

The withdrawal process at my36 is designed to be as straightforward as possible. Once KYC verification is complete, withdrawal requests are processed quickly and sent directly to your Malaysian bank account. Support for FPX, local bank transfers, and e-wallets ensures you always have a suitable option.

Wide Range of Games

From Live Casino with real dealers, Sports Betting, multi-theme Slots, the ever-popular Fish Shooting Games, to classic card games — my36 brings everything together on one platform. No need to jump between sites for a complete experience.

Integrated Mobile App

The my36 app is available for iOS and Android, designed to deliver a seamless experience on smaller screens. A responsive interface, intuitive navigation, and fast load times make gaming on the go just as comfortable as on desktop. All platform features are fully available in the app.

24/7 Customer Support

The my36 support team is ready to assist you at any time — day or night, weekdays or public holidays. We understand that issues don't wait for office hours. Reach us via in-app live chat and get real-time answers from agents who truly understand the needs of Malaysian users.

Meaningful & Transparent Promotions

Promotions at my36 are designed with transparency as the priority. Every bonus, cashback, and exclusive offer comes with clear, easy-to-understand terms. We don't believe in offering the illusion of big rewards that are difficult to claim — what we promise is what you get.

The Story Behind my36

My36 started with a simple question: why should Malaysian users still rely on foreign platforms that don't understand the local context? Most international platforms come with interfaces not optimised for Malaysian users, payment methods that don't support local banks, and customer support only available in foreign languages. That gap is what drove the founding of my36.

We began this journey with a small team that shared the same passion — to build something truly relevant to the Malaysian community. Year after year, we grew not only in member count, but in the depth of the services we deliver. Every piece of member feedback is taken seriously. Every suggestion is considered. Every complaint is addressed promptly.

Today, my36 stands as one of the most recognised online entertainment platforms in Malaysia, with hundreds of thousands of active members who continue to trust us as their top choice. But for us, that number is simply a reflection of something far more important — the trust given by our community.

The Technology Behind a World-Class Experience

Behind the smooth gaming experience at my36 lies a robust technology infrastructure. Our platform is built on a server architecture capable of handling high traffic without compromising performance. Multi-layered data encryption, two-factor authentication, and real-time security monitoring work together to keep every gaming session safe from start to finish.

Our withdrawal system connects directly to Malaysia's banking network, enabling fast and reliable transfers. Our KYC process is straightforward yet thorough – enough to keep everyone safe without inconveniencing legitimate members.

Commitment to Responsible Gaming

My36 believes that healthy entertainment is entertainment with boundaries. We provide a range of tools to help members manage their play activity – including deposit limits, daily loss limits, and self-exclusion options when needed. Our support team is also trained to identify signs of problem gambling and provide appropriate guidance.

For us, the long-term success of my36 can only be achieved if our members play in a healthy and sustainable way. That is why responsible gaming is not just a section in our policy — it is a core value that lives in every operational decision we make.

A Community That Grows Together

One thing we are proud of is the active, supportive my36 community. Our members are not just users who log in, play, and log out — many have been part of the my36 ecosystem for years, sharing experiences, playing tips, and their wins with the community. It is this community spirit that gives my36 its life as a platform, not just a gaming site.

We continue to invest in platform improvements, expanding game options, and enhancing customer support quality. The my36 journey is far from over — and we are proud to invite you to be part of the next chapter with us.

The my36 Journey

2019

Founding of my36

My36 officially launched with a dedicated focus on the Malaysian market, offering an online casino gaming experience tailored for local users for the very first time.

2020

Sports Betting Launch

The Sports Betting category was introduced, covering major world football leagues and popular local Malaysian sports loved by many members.

2021

100,000 Registered Members

My36 reached the milestone of 100,000 registered members – a significant achievement that reflects the Malaysian community's trust in our platform.

2022

Mobile App Launched

The official my36 app for iOS and Android is now live, bringing the full platform experience to members' fingertips wherever they are.

2023

Fish Shooting Games Expansion

The Fish Shooting Games category has been expanded with the latest highly sought-after titles, making my36 the go-to destination for fans of this genre in Malaysia.

2026–2026

500,000+ Members & Still Growing

My36 now serves over 500,000 active members, with ongoing improvements to platform security, speed, and the breadth of entertainment options available.

My36's Commitment to Every Member

These are not just promises on paper. The following commitments are the daily operational standards we uphold in every aspect of my36's service.

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1

Transparency in All Dealings

Our promotion terms, privacy policy, and terms of service are written in clear, easy-to-understand language. No hidden terms, no unpleasant surprises.

2

Personal Data Protection

Your personal information is protected with industry-grade encryption. We do not sell or share member data with third parties without your explicit consent.

3

Fair & Audited Games

All games at my36 use independently audited Random Number Generators (RNG) to ensure every game outcome is truly random and fair for all players.

4

Reliable Withdrawals

Your wins are yours. The withdrawal process at my36 is fast, transparent, and trackable — we do not hold or delay withdrawals without valid reason.

5

Support in Bahasa Malaysia

Our support team communicates in both Malay and English. You never have to worry about language barriers when you need help.

Join the my36 Community

Ready to Start a New Experience with my36?

Sign up now in under 3 minutes and enjoy a welcome bonus of up to 200% on your first deposit. Over 500,000 members have already experienced it — now it's your turn.

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