Get your winnings quickly through the many withdrawal methods supported by my36. A transparent, secure process designed for your convenience.
One of the most important things for any online player is the ease of withdrawing their winnings. At my36, we understand that waiting too long for your own money can be a frustrating experience. That's why the my36 withdrawal system is designed to ensure a fast, secure, and transparent process from start to finish.
My36 supports a wide range of withdrawal methods popular among Malaysia users. Whether you prefer online banking, digital wallets, or instant payment methods, everything is available in one easily accessible platform. We process withdrawal requests around the clock — 24 hours a day, 7 days a week — so you never have to wait for office hours to get your money.
Unlike other platforms that may take days to process requests, my36 prioritizes speed without compromising security. Our automated processing system handles the majority of withdrawal requests in a short time, typically between 5 and 30 minutes depending on your chosen method and account verification status.
Additionally, my36 uses 256-bit SSL encryption technology to protect every financial transaction on our platform. Your banking information and personal details will not be disclosed to any third party without your consent. This is our commitment to all members using my36 services.
Log in to your my36 account using your registered username and password. Make sure you are on the official my36 website.
Go to the Wallet or Finance menu in your account, then select the "Withdrawal" option to begin the process.
Choose a withdrawal method that suits you — online banking, e-wallet, or any other available option linked to your account.
Enter the amount you wish to withdraw, review your bank account details, then confirm the request. You will receive a notification as soon as the funds are processed.
Important Note: Make sure your my36 account has completed the full identity verification process (KYC) before making your first withdrawal. This is a simple, one-time process to keep your account secure.
Maybank, CIMB, Public Bank, RHB, Hong Leong, and all major Malaysian banks.
5–30 minutesDirect withdrawal to your Touch 'n Go eWallet with a smooth, instant process.
5–15 minutesUse your GrabPay wallet to receive your winnings easily and securely.
5–20 minutesInstant transfer via DuitNow using your phone number or IC number.
InstantSupports withdrawals via USDT and other popular cryptocurrencies for greater flexibility.
15–45 minutesReceive your winnings directly to your Boost eWallet account with a simple, straightforward process.
5–20 minutes| Method | Minimum Limit | Maximum Limit | Processing Time | Status |
|---|---|---|---|---|
| Bank Transfer | RM 50 | RM 50,000 | 5–30 minutes | Active |
| DuitNow | RM 20 | RM 30,000 | Instant | Active |
| Touch 'n Go | RM 20 | RM 10,000 | 5–15 minutes | Active |
| GrabPay | RM 20 | RM 10,000 | 5–20 minutes | Active |
| Boost | RM 20 | RM 10,000 | 5–20 minutes | Active |
| Crypto (USDT) | USDT 10 | No Limit | 15–45 minutes | Check KYC |
The identity verification or KYC process at my36 is a standard security measure that protects your account from misuse. You only need to complete this process once by uploading a copy of your ID and proof of address. Once verified, all future withdrawals will be processed more smoothly with no additional delays.
The KYC process is typically completed within 24 business hours. Our review team will notify you via email or an in-account notification as soon as your status is updated. This is part of my36's commitment to maintaining a safe and responsible platform for all members.
My36 uses a multi-layered security system for every withdrawal transaction. In addition to data encryption, we also employ two-factor authentication (2FA) and a real-time suspicious activity monitoring system. Any unusual withdrawal request will go through additional verification to ensure your account remains fully secure.
We also conduct regular security audits of our financial systems to ensure compliance with the latest industry standards. Your trust is our priority, and my36 is committed to continuously improving the level of protection provided to all members.
If you experience any issues or delays with your withdrawal, the my36 customer support team is available 24 hours a day, 7 days a week. Reach us via live chat on the platform or submit an enquiry by email. Our experienced team will handle every request promptly and professionally.
We also provide an in-platform help center within my36, featuring step-by-step guides, FAQs, and video tutorials to help you understand every available function. We believe a great user experience starts with easy access to the right information at the right time.
Reminder: All withdrawals will only be processed to the account registered under the member's own name. my36 does not allow transfers to third-party accounts for the security of all users. Ensure you meet the wagering requirements before submitting a withdrawal request.